Thursday, September 10, 2009

User error on a portlet - they cannot configure

Issue: A user configures their CA Clarity portlet and has an error when they go to the portlet such that they can no longer access the configuration page of the portlet to restore defaults.

Resolution: Option 1: re-publish the portlet or view (this affects all). Option 2: give the URL to the user for the general page of the portlet config – then have them go directly to the URL and hit “restore defaults”

More at

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