Issue: You want to add mouse-over values within your graph portlets, but when you attempt to add this feature the mouse-over labels do not show up.

Resolution: Go to the administration side of the application, in the section titled "General Settings" there is a link called "System Options". Within this page, there is global setting for "Graph Format". If that is set to "JPG" the mouse-over will not work - this is a bug logged with CA. If you change the settings to "SVG" the mouse-over will work.

More at http://www.regoconsulting.com/

How to Add Action Item Response Values

Issue: You want to add value options to the list within action items. The default has only Approved, Rejected, Approved with Conditions, and Done.

Resolution: Go find the lookup called Process Default Status with an id of PROCESS_DEFAULT_AI_STATUS. This is the lookup that controls the action items values. You can simply add values to this list or deactivate existing values.

More at http://www.regoconsulting.com/